Clear answers. No plot details.
Frequently asked questions
Is this a real case?
No. Ink and Alibi society sells fictional entertainment. All cases, characters, documents, agencies, businesses, towns, events, telephone numbers, and digital materials are created for the story.
What exactly am I buying?
File 001 is one complete crime story delivered in eight physical mailings. It includes printed narrative, correspondence, photographs, documents, clippings, evidence, and access to mobile audio and digital materials.
Is this a subscription?
No. The launch product is a one-time purchase. You receive the complete eight-mailing story. Future subscriptions may be offered, but nothing will renew unless you intentionally choose a clearly labeled recurring option.
When does it ship?
The first mailing is planned to leave within 3–5 business days. The remaining seven dispatches are scheduled about every ten days. You receive clear real-company shipping notices without plot spoilers.
Can I read it all at once?
The designed experience unfolds by mail. At launch, we are not offering a single-box binge edition because anticipation is part of the story.
Can I give it as a gift?
Yes. You can provide the recipient address or let the recipient enter it privately. Choose the start date, gift message, sender reveal, and who receives shipping updates.
Will the envelopes scare someone?
The front may resemble fictional correspondence, but the reverse identifies Ink and Alibi society and states that the contents are fictional entertainment. We do not imitate active emergency notices, government demands, or real missing-person communications.
How explicit is it?
These are adult crime stories. File 001 includes violence, profanity, captivity, coercive control, abuse, infidelity, sexual material, and psychological manipulation. Sexual scenes may be explicit when the character and plot require them, but the genre is crime fiction—not erotica.
Do I need puzzle experience?
No. The main experience is reading, noticing, comparing, and forming theories. There may be codes or evidence interpretation, but arbitrary puzzles will never block the story.
What if a mailing is lost or damaged?
Contact the real support desk with your order number and mailing number. After address and delivery review, we replace eligible lost or materially damaged story components without spoiling future mail.
Can two people share one story?
Yes. Couples often read together. One purchase ships to one address; the narrative itself is written to one reader.
What is Case Night?
A separate, single-evening group experience for 4–8 adults. Each participant receives different evidence, so the group must compare information to understand the case. The first Case Night is not yet accepting payment.
Can I cancel future mailings?
Contact us before a mailing enters fulfillment. Unshipped physical components may qualify for a prorated refund under the launch policy; shipped and opened story components are not returnable.
How do QR pages avoid spoilers?
Each code opens only the material assigned to that mailing or participant. Future content remains locked. Do not share unlock links publicly.