Legal review required before launch. This is a commercially sensible working draft, not legal advice. Final entity name, business address, governing law, fulfillment carrier, payment processor, privacy vendor list, and international availability must be inserted and reviewed by qualified counsel.
Shipping policy
File 001 includes eight scheduled physical dispatches to one eligible U.S. delivery address. The first dispatch generally enters fulfillment within 3–5 business days; later dispatches are scheduled approximately every ten days. Dates are estimates, not guarantees. Weather, carrier disruption, address errors, and holidays can cause delay. Customers are responsible for a complete deliverable address and prompt correction before future fulfillment locks.
Shipping within the contiguous United States is included in the displayed launch price. Alaska, Hawaii, U.S. territories, military addresses, and international delivery will remain unavailable until postage, customs, privacy, and replacement economics are finalized.
Returns, cancellations & replacements
Because story materials are serialized, spoiler-sensitive, and not resalable after opening, shipped mailings are not returnable for preference-based refunds. Before a future mailing enters fulfillment, customers may request cancellation of remaining unshipped mailings. Any approved prorated refund will exclude fulfilled product value, incurred postage, nonrefundable processing fees where lawful, and delivered digital access.
We replace verified missing, materially misprinted, or carrier-damaged components when reported within 30 days of the expected delivery date. We may request a photograph of damage or address confirmation. Email inkalibisociety@gmail.com and include your order and mailing numbers.
Privacy notice
We collect the information needed to operate the experience: buyer and recipient names, email addresses, shipping and billing details, order history, gift instructions, dispatch preferences, consent records, support correspondence, referral source, and spoiler-safe engagement events such as QR scans. Payment card data should be processed and stored by the selected PCI-compliant payment processor, not Ink and Alibi society.
We use information for checkout, fraud prevention, fulfillment, delivery notices, customer support, consented marketing, product improvement, and legally required records. We do not sell personal information. We share only what is necessary with contracted payment, commerce, email, analytics, fraud-prevention, printing, fulfillment, and shipping providers. Final launch copy will identify required provider categories, retention windows, state privacy rights, cookie controls, and a privacy-request method.
Optional birth month may be requested later for gift reminders or eligibility confirmation, but a full birth date is not required for the launch experience.
Terms of purchase and use
Purchasers must be at least 18 or the age of majority where they live. Products are licensed for private entertainment and may not be copied, scanned, publicly reposted, resold as complete experiences, or used to impersonate a real person, agency, investigation, or emergency. Group purchasers may use materials only for the participant count and setting stated in the product description.
Digital unlocks may be mailing-specific, participant-specific, time-limited, and protected against unauthorized sharing. Attempting to enumerate future pages, bypass access controls, or publicly distribute hidden materials violates these terms and can ruin the experience for others.
Fictional-entertainment disclaimer
All Ink and Alibi society stories are works of fiction. Names, characters, places, businesses, government bodies, records, cases, communications, and incidents are products of the author’s imagination or are used fictitiously. Any resemblance to actual persons, living or dead, actual events, or real entities is coincidental. Nothing in the product is a real legal, medical, emergency, journalistic, or law-enforcement communication.